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FSA Training Conference FAQs
Viewing Live Streams

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Any video sessions happening live will be available via the red Live Stream button at the top of your Chime window. This will pop up a new video layer over the top of the Chime platform, allowing you to still interact with the rest of the Chime icons and information while you watch the stream.

You can also access the live streams from the Live Sessions button on the main menu.

Video Controls FAQ

1. How do I see the video?

2. What controls can I use?

3. Why can't I see the red button to launch the video stream?

4. The window opens but I cannot see or hear the video.



How do I see the video?
On the top navigation bar you should see a red button with a camera on it. Click on that button and a window will appear with the video inside. You can also get to the video window from within the Schedule, if a session has a stream enabled.

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2. What controls can I use?
You can click and drag on the top bar of the video window to move it around the screen.

On the top bar of the video window you can click on the minus sign (-) to minimize the video. You'll still be able to hear the audio. To get the video back click on the red icon again.

You can close the video and audio completely by clicking on the 'X' button at the top of the video window. To resume the video and audio click on the red icon again.

You can click and drag the bottom right-hand corner of the video window to resize it.

If you move your mouse cursor over the video you will also see an option to make the video full screen on your display. Press the 'Esc' key on your keyboard to return it to a window.

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3. Why can't I see the red button to launch the video stream?
The button is only shown while there is a live video stream running. If you think there should be a button, you can check by reloading the page in your browser.

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4. The window opens but I cannot see or hear the video.
The most likely explanation is that streaming video is blocked on your network or device. Try connecting to a different network and/or use a different device to access the site. You can check with your IT department if you should be able to view the live streaming video.

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