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1. How is the certificate of attendance different from last year?

2. How do I view/print my certificate of attendance?

3. What happens if I need a copy of my certificate after the Conference has ended and how long will my certificate be available?



1. How is the certificate of attendance different from last year?
This year the certificate is cumulative, which means each time you view a session and then complete the evaluation, the certificate will list all of the sessions that you have viewed to that point. Since all sessions will be listed on one certificate, you do not need to print the certificate each time you complete a session evaluation. You can choose to view the certificate and save it as a PDF, and/or you can wait until after you have viewed all sessions and print your certificate then.

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2.How do I view/print my certificate of attendance?
After each session concludes:

  1. Click on the Complete Session Evaluation button. Session evaluations must be completed to receive your certificate. Please note: The session evaluation will open in a different window and not within the platform.
  2. Complete the session evaluation.
  3. Once the evaluation is completed, click on the View Certificate button. As noted above, you can save as a PDF and/or wait to print at the conclusion of the conference.
  4. Close the window by clicking on the “x” in the top right corner to return to the 2021 Virtual Federal Student Aid Training Conference platform.

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3. What happens if I need a copy of my certificate after the Conference has ended and how long will my certificate be available?
Your certificate will be available to view/print for up to three (3) months after the conference ends. You will receive a post-conference email that will include a link to take you to the site where you can view/print your certificate again. To log into the site, you will need the confirmation number that you received in your registration confirmation email and your last name (or the name and password you created when you registered). Once you are logged in, there will be a button that prompts you to print your certificate.

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