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U.S. Department of Education
Servicing Summit

Monday, December 1st, 2014
Omni Hotel at CNN Center

We would like to invite you to a Servicing Summit on supporting federal student loan borrowers through the servicing process. The U.S. Department of Education's Office of the Under Secretary and Federal Student Aid will be hosting this summit in Atlanta, Georgia on Monday, December 1, 2014. This event will provide extensive data on the Federal servicing portfolio, which now numbers nearly 30 million borrowers, and include breakout sessions on various topics of interest. There will be ample opportunities for conference participants to share information and insights and the day will conclude with a town hall style meeting. The town hall meeting will be hosted by Dr. Ted Mitchell, Under Secretary of the Department of Education, and include senior Department officials who will be available to field questions from participants.



Registration

Registration is now closed.

Lodging & Travel

For more information on securing lodging and travel information please click here.

Presentations

Agenda



Time Session Description Presenter
8:30a.m. - 9:00a.m. Welcome and Keynote Address Ted Mitchell
9:00a.m. - 10:00a.m. Portfolio Overview Matthew Sessa
10:00a.m. - 11:15a.m. Breakout Sessions - Round I See below
11:15a.m. - 11:30a.m. Break  
11:30a.m. - 12:30p.m. Breakout Sessions - Round II See below
12:30p.m. - 1:30p.m. Lunch  
1:30p.m. - 2:45p.m. Breakout Sessions - Round III See below
2:45p.m. - 3:00p.m. Break  
3:00p.m. - 4:30p.m. Town Hall Meeting Ted Mitchell - Moderator
Jeff Appel
Jeff Baker
Bill Leith
Matt Sessa
4:30p.m. - 5:00p.m. Closing Remarks Ted Mitchell

Time Breakout Session Moderator Room

10:00a.m. - 11:15a.m.

Round I    
  Borrower Outreach and Communication Mark Walsh E
  Income-Driven Repayment

Sue O'Flaherty

A
  Servicer Oversight and Management John Kane B
       

11:30a.m. - 12:30p.m.

Round II    
  Income-Driven Repayment Sue O'Flaherty E
  Special Programs (TPD, TEACH, PSLF, Consolidation) Cynthia Battle A
  Default Collection Dwight Vigna B
       
1:30p.m. - 2:45p.m. Round III    
  Borrower Outreach and Communication Mark Walsh E
  Special Programs (TPD, TEACH, PSLF, Consolidation) Cynthia Battle A
  Servicer Oversight and Management

John Kane

B





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