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Frequently Asked Questions and Tips to Enhance Your Conference Experience

Frequently Asked Questions


1. What is the date and location of the annual FSATC?

2. Why does it take so long for FSA to announce the conference date and location?

3. How do I register and what is the cost to register for the FSATC?

4. How do I cancel or change my registration?

5. Why is the annual conference scheduled for the week after Thanksgiving?

6. Are meals, snacks, drinks, and coffee provided?

7. How do I reserve a sleeping room?

8. How do I find the training sessions offered and the agenda?

9. Why can't I sit on the floor or stand in the back of the session rooms?

10. What conference materials will I receive?

11. I need proof of attendance. Does FSA offer any Continuing Education Units/Credits or Certificates?

12. What is the dress code?

13. Can I print my boarding pass?

14. Why is there only one conference which makes it crowded?

14. I am a member of the press, how do I register?

14. My question is still not answered. Now what?



1. What is the date and location of the annual FSATC?
FSA anticipates an announcement the end of May. For planning purposes, budget for an East Coast location from Tuesday to Friday the week after Thanksgiving. Typically, the conference moves from East to Central/West Coast every other year during that week.

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2. Why does it take so long for FSA to announce the conference date and location?
The recent scrutiny surrounding government conferences, annual process improvements, changes in government processes relating to contracting and budgeting, as well as additional internal, Administrative, and Presidential Orders have all contributed to more complex and lengthy site selection and approval processes. Currently rules prohibit FSA from starting site selection more than 12 months prior to the conference. These processes take time. FSA will continue to work with all partners involved to be as efficient as possible working towards a timely announcement. We know this is information is vital for you to be able to plan your training year!

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3. How do I register and what is the cost to register for the FSATC?
To register for the FSATC, visit our registration page. There is no registration fee, however you are responsible for your own lodging, meals, and travel expenses.

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4. How do I cancel or change my registration?
To cancel or change your registration, please locate your Confirmation e-mail you received when you registered and click on the modify registration link. Enter your confirmation number to modify or cancel your registration. If you are unable to locate your confirmation e-mail, please contact us.

Additionally, if you have registered but can no longer attend, please cancel your registration. If someone wants to go in your place, have them register too, this will expedite the check-in process onsite at the conference.

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5. Why is the annual conference scheduled for the week after Thanksgiving?
FSA acquires meeting space during an off-peak week when it can typically get the best value. Typically, fewer conferences are booked this week and venues are more willing to provide better discounts. Additionally, securing this week prevents FSA from conflicting with other student aid industry conferences.

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6. Are meals, snacks, or drinks and coffee provided?
Due to current acquisition policy, FSA is not permitted to provide complimentary meals, snacks, or drinks and coffee. You will be able to purchase meals, snacks, drinks and coffee at and near the conference venue. FSA recommends bringing your own snacks and utilizing surrounding eating establishments.

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7. How do I reserve a sleeping room? How do I cancel or modify my sleeping room once booked?
Please refer to the lodging section for instructions.

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8. How do I find the training sessions offered and the agenda?
FSA will post a draft training session list by the end of August and a more detailed list in September. A final agenda will be posted in October once sessions have been finalized.

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9. Why can't I sit on the floor or stand in the back of the session rooms?
You cannot sit on the floor or stand in the back of the room due to local fire marshal laws. FSA appreciates your cooperation of not standing or sitting in the back or sides of session rooms. Fire marshals are primarily concerned about your safety. Attendees must be seated or conference could be shut down for non-compliance of the law.

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10. What conference materials will I receive?
You will receive a conference program and agenda. Be sure to bring a bag to hold your materials. Perhaps recycle an old conference bag!

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11. I need proof of attendance. Does FSA offer Continuing Education Units/Credits or Certificates?
No, FSA does not offer continuing education credits. For proof of attendance, FSA recommends using your registration confirmation e-mail, conference badge, or conference materials.

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12. What is the dress code?
Business causal is recommended. You may want comfortable shoes and a jacket or sweater for air-conditioned rooms.

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13. Can I print my boarding pass?
Yes, you can print your boarding pass in the hotel lobby or at the FSA on-site registration desk on the last two days of the conference, Thursday and Friday.

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14. Why is there only one conference which makes it crowded?
Due to budget and staffing constraints, FSA can only hold one annual conference. You can help with crowding by not congregating in high-traffic areas, such as near escalators and in doorways of main thoroughfares. Instead arrange to meet others in the Resource Center, a hotel lobby, or other nearby establishments.

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15. I am a member of the press, how do I register?
If you are a credentialed media reporter, please e-mail fsaconferences@ed.gov or call 202-377-3633. Then, sign in at the on-site registration desk the day of the conference.

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16. My question is still not answered. Now what?
Please e-mail fsaconferences@ed.gov or call 202-377-3633 to speak with a conference staff member.

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